One of the oldest IT jokes is the CIO who says, “IT operations would go so much more smoothly if I wasn’t for these end-users mucking everything up.” It’s true: humans have a tendency to not do what they are should or — more likely — what someone in IT wants them to do.
This is a lesson now being learned by the major food delivery services, which have run into some of the same authentication and security issues other industries face daily.
What started out as a perfectly reasonable authentication effort intended to make customers feel safer — because they could see that the person delivering their food is the same person who’s supposed to deliver it — has largely failed in the field.
To read this article in full, please click here
One of the oldest IT jokes is the CIO who says, “IT operations would go so much more smoothly if I wasn’t for these end-users mucking everything up.” It’s true: humans have a tendency to not do what they are should or — more likely — what someone in IT wants them to do.This is a lesson now being learned by the major food delivery services, which have run into some of the same authentication and security issues other industries face daily.What started out as a perfectly reasonable authentication effort intended to make customers feel safer — because they could see that the person delivering their food is the same person who’s supposed to deliver it — has largely failed in the field.To read this article in full, please click here Read More Computerworld
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