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Akshay Shripathi, Senior Product Manager SAP Enterprise Service Management at SAP provides an overview of SAP ESM, the new shared service framework for Finance and HR. Watch this product inspiration video to learn about the strategic direction and importance of SAP Enterprise Service Management for HR scenarios as well as our major innovations as part of the Intelligent CX portfolio.
The key highlights shared in this video are:
00:00 – Introduction
00:52 – Why SAP Enterprise Service Management for HR?
02:19 – Which scenarios are supported by SAP ESM
03:35 – How can customers adopt SAP ESM?
05:01 – Start of the Demo
08:52 – Demo: Processing Request in SAP Enterprise Service Management
12:01 – Demo: Add Digital Signature via Docusign
13:39 – Demo: Approve Process in SAP SuccessFactors
15:30 – Demo: How to Configure such HR Processes in SAP Enterprise Service Management
18:19 – Summary: Intelligent CX from SAP
Further information:
– Get ready and experience Intelligent CX from SAP: https://sap.to/6052a3sz8
– Discover SAP Enterprise Service Management: https://sap.to/6053a3szD
– Engage with us through the SAP Community: https://sap.to/6054a3szE Read More SAP Product Help and Training
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