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Chris Dirks from the Order Management Product Team at SAP provides an overview of the new OMS Solution. Watch this product inspiration video to learn more about this composable order management solution to process online sales orders across various channels as well as our major innovations as part of the Intelligent CX portfolio from SAP.
The key highlights shared in this video are:
00:00 – Introduction
00:52 – Why SAP Order Management Services (OMS)?
02:10 – What Concrete Scenarios Does SAP OMS Support?
03:35 – How Can Customers Adopt SAP OMS?
04:54 – Start of the Demo
05:04 – Demo: Consumer Starts Shopping in SAP Commerce Cloud
05:15 – Demo: AI-based Visual Search in SAP Commerce Cloud
05:46 – Demo: Consumer Places an Order Through SAP Commerce Cloud
06:14 – Demo: SAP Order Management Services
06:33 – Demo: SAP OMS – Sourcing Simulations
07:49 – Demo: SAP OMS – Get Order Details
08:14 – Demo: SAP OMS – Define the Perfect Order Lifecycle Journey
08:38 – Demo: API-based Integration to Fulfillment Applications (SAP BTP Build Apps Example)
09:19 – Demo: Finally Track Order Performance through SAP Analytics Cloud
09:52 – Summary: Intelligent CX from SAP
Further information:
– Get ready and experience Intelligent CX from SAP: https://sap.to/6055anVzt
– Explore SAP Order Management Services: https://sap.to/6056anVzQ
– Learn more about OMS: https://sap.to/6057anVzv Read More SAP Product Help and Training
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