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HR and IT services are due for a significant upgrade. Employees want a single starting point for queries. HR/IT teams want to improve services and reduce ticketing. With the power of AI, technology finally matches need. The Employee Self-Service Agent is offering early value to customers. In this session, experience the agent in action, learn how it improves key moments in employee lifecycle, and see how it connects to systems like ServiceNow, Workday, and SAP SuccessFactors.
𝗦𝗽𝗲𝗮𝗸𝗲𝗿𝘀:
* Dave Warren
* Adam Mason
* Swati Gulati
* Prerna Ajmera
* Laila Almounaier
𝗦𝗲𝘀𝘀𝗶𝗼𝗻 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻:
This is one of many sessions from the Microsoft Build 2025 event. View even more sessions on-demand and learn about Microsoft Build at https://build.microsoft.com
OD818 | English (US) | AI, Copilot & Agents
#MSBuild, #AI
Chapters:
0:00 – Enhancing Employee Experience with Microsoft
00:53:43 – Improving Access to Benefit Information
00:55:55 – Reducing HR Team Workloads Read More Microsoft Developer
