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Customer support consultants often spend more time navigating/switching systems than delivering value. In this session, we dive straight into a real-world use case: building a “Smart Customer Advisory Companion” that work alongside consultants and assist them to accomplish their task faster using SAP Joule Studio. We’ll show you how we transformed a consultant’s time-consuming, manual workflow into an intelligent, conversational experience.
Speakers:
– Jacob Tan
– Trinidad Martinez Read More SAP Developers
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