In this guide, I’ll show you how to build an agent using Google GenKit and SAP-RPT-1 that automatically analyzes ticket descriptions and predicts module, priority, and escalation status. We’ll explore why a simple LLM prompt isn’t enough—and how a tool-based architecture makes this production-ready.
In this guide, I’ll show you how to build an agent using Google GenKit and SAP-RPT-1 that automatically analyzes ticket descriptions and predicts module, priority, and escalation status. We’ll explore why a simple LLM prompt isn’t enough—and how a tool-based architecture makes this production-ready. Read More Technology Blog Posts by Members articles
#SAP
#SAPTechnologyblog
