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In this demo-driven session, Pablo Salvador Lopez from the AI GBB team showcases a real-world insurance claim scenario powered by Azure services. Watch as voice agents handle multilingual conversations, intent-based handoffs, and complex workflows—all in real time.
We’ll also break down the architecture behind these voice-to-voice agents, including:
AI layer with multi-agent orchestration
Speech-to-text and text-to-speech integration
Application layer using WebSocket and WebRTC
Telephony integration with Azure Communication Services
Full episode: https://aka.ms/SandSEp23 Read More Microsoft Developer
