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​ 2025 was a big year for SAP Business AI with new capabilities designed to turn business data into real impact.
In this highlights recap, we look back at key moments across SAP events: Joule expanding for developers, consultants, and business users; the Joule action bar bringing help across SAP’s portfolio and beyond; and Joule agents that help turn insights into action wherever work happens. We also spotlight new assistants across finance, procurement, supply chain, HR, and customer experience, including 40+ new agents in 2025, plus progress on agent orchestration and Agent2Agent compatibility.
You’ll also hear about the foundation behind it all: an AI operating system to build and run at scale, with multi-model support (any model to any model), plus tools like prompt optimization. And we close with the momentum: 2,400 Joule skills, 300+ use cases, 34,000 SAP Business AI customers, and reported value potential of €441M p.a. for a €10B-revenue company.
Thank you to our customers, and here’s to an even brighter 2026!
Get a peek at upcoming generative AI innovations: https://sap.to/6052hEBLm
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