One lesson I have learned from working on SAP transformation programs is that automation does not automatically create efficiency. In several projects, I observed organizations investing heavily in workflow automation, integrations, and AI capabilities while overlooking opportunities to simplify and improve the underlying business processes. In this article, I share practical insights on why process optimization should precede automation, how SAP S/4HANA can support this journey, and what organizations can do to avoid turning inefficient processes into automated inefficiencies.
One lesson I have learned from working on SAP transformation programs is that automation does not automatically create efficiency. In several projects, I observed organizations investing heavily in workflow automation, integrations, and AI capabilities while overlooking opportunities to simplify and improve the underlying business processes. In this article, I share practical insights on why process optimization should precede automation, how SAP S/4HANA can support this journey, and what organizations can do to avoid turning inefficient processes into automated inefficiencies. Read More Technology Blog Posts by Members articles
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