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In this Cozy episode, we welcome Chef Trish Winter-Hunt, Product Design Manager at Microsoft, to the AI Kitchen! Trish shares her creative and strategic approach to content design, AI agents, and how emotional support geese (yes, really!) can inspire better UX. From rewriting error messages to building grounded AI agents like the Penultimate Penguin, this episode is packed with insights for anyone working in product, design, or content.
Trish walks us through her work on Azure AI Foundry, how she uses Copilot and ChatGPT to scale her expertise, and why grounding AI agents with the right knowledge is essential to avoid hallucinations. Whether you’re a seasoned content strategist or just starting out, this episode will leave you inspired to play, explore, and design with empathy.
Chapters:
00:00 – Welcome to the Cozy AI Kitchen
00:08 – Design, content, and the role of AI
00:30 – Meet Chef Trish Winter-Hunt
01:02 – Emotional Support Goose explained
01:47 – Goose in action: aggressive encouragement
02:45 – From geese to penguins: AI agents in design
03:52 – Grounding AI with knowledge files
04:28 – Why error messages matter
05:17 – Demo: rewriting error messages with AI
06:01 – Human vs AI: who should write content?
06:53 – Advice for content creators using AI
07:28 – Closing thoughts and thank you
What You’ll Learn:
How emotional support metaphors can inspire UX design
Why grounding AI agents is critical for reliable output
How to use AI to rewrite and improve technical content
The role of content in error recovery and user guidance
Tips for getting started with AI in product and content design
📂 Links & Resources:
Emotional Support Goose: https://aka.ms/CAIK-ContentDesign
Azure AI Foundry: https://ai.azure.com
👥 Speakers:
Trish Winter-Hunt – Product Design Manager, Microsoft
LinkedIn: https://www.linkedin.com/in/trishwinterhunt/
John Maeda
LinkedIn: https://www.linkedin.com/in/johnmaeda/
X: https://x.com/johnmaeda
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📣 Follow the Series
All Cozy AI Kitchen episodes: https://aka.ms/CAIK-YTPlaylist
🏷️ Tags & Keywords
#MicrosoftDeveloper #AzureAI #AIFoundry #ContentDesign #UXWriting #EmotionalSupportGoose #PenultimatePenguin #Copilot #ChatGPT #GenerativeAI #AIUX #SoftwareDevelopment #Developers #ProductDesign #ErrorMessages #GroundedAI #ContentStrategy Read More Microsoft Developer
