This blog post is part of a series of posts that will provide details about SAP Cloud ALM – Business Service Management use case and its integration with third-party ITSM solutions.
Part 1: Business Service Management – Overview
MotivationStatus Events (Event Types) and DetailsIntegration Scenarios Defining Business Services
Part 2: Business Service Management – Event Integration with Third-Party systems
External API Management – Event Situations (Status Events)External API Management – How to define Field MappingExternal API Management – Webhooks and SubscriptionsExternal API Management – Testing and Troubleshooting
This blog post is part of a series of posts that will provide details about SAP Cloud ALM – Business Service Management use case and its integration with third-party ITSM solutions.Part 1: Business Service Management – OverviewMotivationStatus Events (Event Types) and DetailsIntegration Scenarios Defining Business ServicesPart 2: Business Service Management – Event Integration with Third-Party systemsExternal API Management – Event Situations (Status Events)External API Management – How to define Field MappingExternal API Management – Webhooks and SubscriptionsExternal API Management – Testing and Troubleshooting Read More Technology Blog Posts by SAP articles
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