This blog post is part of a series of posts that will provide details about SAP Cloud ALM – Business Service Management use case and its integration with third-party ITSM solutions.
Part 1: Business Service Management – OverviewPart 2: Business Service Management – Event Integration with Third-Party systems (This Blog Post)MotivationStatus Events (Event Types) and DetailsIntegration Scenarios Defining Business ServicesExternal API Management – Event Situations (Status Events)External API Management – How to define Field Mapping (Mapping FIle)External API Management – Webhooks and SubscriptionsExternal API Management – Testing and Troubleshooting
This blog post is part of a series of posts that will provide details about SAP Cloud ALM – Business Service Management use case and its integration with third-party ITSM solutions.Part 1: Business Service Management – OverviewPart 2: Business Service Management – Event Integration with Third-Party systems (This Blog Post)MotivationStatus Events (Event Types) and DetailsIntegration Scenarios Defining Business ServicesExternal API Management – Event Situations (Status Events)External API Management – How to define Field Mapping (Mapping FIle)External API Management – Webhooks and SubscriptionsExternal API Management – Testing and Troubleshooting Read More Technology Blog Posts by SAP articles
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