ServiceNow embeds AI-powered customer-assist features throughout products

Workflow management software provider ServiceNow has embedded a chatbot for assisting customers with most of its products.

ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator workflow application.

To read this article in full, please click here

​ Workflow management software provider ServiceNow has embedded a chatbot for assisting customers with most of its products.ServiceNow’s new Now Assist tool is an expansion to its AI-powered Now Platform, and is available in its Vancouver software release for IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and Creator workflow application.To read this article in full, please click here   Read More Computerworld