SAP Business AI powered SAP Sales and Service Cloud Version 2

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​ Rishi Hemdev from the Sales and Service Cloud product team at SAP provides an overview on SAP Business AI in SAP Sales and Service Cloud. Watch this product inspiration video to learn about the strategic direction of Generative AI based scenarios and how we embedd those as part of SAP Sales and Service Cloud Version 2.

The key highlights shared in this video are:
00:00 – Introduction
01:10 – Why Generative AI in SAP Sales and Service Cloud?
02:04 – What Generative AI Scenarios Are Available in SAP Sales and Service Cloud?
03:47 – How Can Customers Adopt This New Innovations?
04:32 – Start of the Demo
05:32 – Demo: Generative AI Lead Booster
08:07 – Demo: Generative AI Email Drafter for Opportunities
10:10 – Demo: Generative AI Account Synapsis
11:29 – Demo: Generative AI Case Summary and Email Drafter for Cases
14:42 – Demo: How to Configure Generative AI Scenarios?
16:59 – Summary Intelligent CX from SAP

ü Get ready and experience Intelligent CX from SAP: https://sap.to/6058dg3Tj
üLearn about SAP Business AI and explore intelligent scenarios across your business: https://sap.to/6050dg3Te
üCheck out our community for SAP Sales and Service Cloud: https://sap.to/6052dg3Tg
ü Start your free trial of SAP Sales Cloud: https://sap.to/6053dg3T9   Read More SAP Product Help and Training 

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