WhatsApp Chatbot for SAP Commerce application

An AWS Lex Chatbot using a WhatsApp business profile to drive customer engagement. This will improve customer experience by resolving their frequent queries faster and conveniently using WhatsApp chat. Addresses all the order related queries from beginning of the product recommendation to the order delivery status. Get Insights into conversations to monitor and improve interactions.

 

​ An AWS Lex Chatbot using a WhatsApp business profile to drive customer engagement. This will improve customer experience by resolving their frequent queries faster and conveniently using WhatsApp chat. Addresses all the order related queries from beginning of the product recommendation to the order delivery status. Get Insights into conversations to monitor and improve interactions.   Read More Application Development Blog Posts articles 

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