Build, Deploy, and Extend AI Agents with Joule Studio
Today, we’re excited to share more details about Joule Studio, a new capability in SAP Build designed specifically for creating custom AI agents and Joule skills powered by Agentic AI. With Joule Studio, you can easily design, deploy, and manage intelligent agents uniquely tailored to your organization’s processes and data. It’s a significant step forward in enabling you to apply AI to tackle real-world challenges, streamline operations, and deliver tangible business impact.
“Joule Studio has helped us optimize resource allocation, improve time management, and enhance collaboration by using Agentic AI for our project management workflows. We have also used Joule Studio to enhance our AGIL AI.TimeManager application for time and activity management.”
– Thomas Neuhaus, Head of Digital Experience Services, AGILITA Switzerland / Germany
What is Joule Studio?
Traditional automation often falls short of addressing the complexity and dynamism of modern enterprises. While agents can think, reason, and adapt like skilled team members, they typically struggle with understanding business context and data, limiting their effectiveness across diverse landscapes.
Joule Studio, a capability of SAP Build, enables you to create purpose-built Joule agents and skills. It brings together SAP’s business process expertise and data from its comprehensive set of Cloud ERP applications with Agentic AI. Leveraging SAP Business Data Cloud and SAP Knowledge Graph, these agents gain semantic access to business-relevant information across both SAP and non-SAP applications, empowering them to perform their tasks with greater context and precision. As part of SAP Build, agents can also interact with workflows, automations, and custom applications, and be embedded into your own solutions to extend and enhance business processes.
Here’s what you can build in Joule Studio with its drag-and-drop simplicity:
AI Agents that are capable of planning, reasoning, and executing complex business scenarios. Imagine an agent optimizing your logistics network, providing risk mitigation strategies, making procurement recommendations, and sourcing candidates for interviews—all while adapting to evolving requirements.
Joule Skills that are designed to handle repetitive, rule-based tasks, freeing your teams from routine activities such as data entry, IT ticket raising, and PO creation, thereby boosting productivity.
Both agents and skills are seamlessly orchestrated and triggered based on user intent and the context of conversations within Joule Copilot, delivering an intuitive end-user experience.
Image 1: Create an AI agent and Joule Skill project in SAP Build
Deeply Grounded in Business Process and Data: The SAP Advantage
One of the biggest challenges in enterprise AI is grounding agents in the context of your business. Many agents fail because they lack access to the correct data and don’t understand the nuances of your business. AI agents built with Joule Studio are deeply grounded in your business:
Data Grounding: Agents are anchored in your unique enterprise knowledge through SAP Business Data Cloud and SAP Knowledge Graph. This ensures they understand not just the ‘what’ but also the ‘why’ behind every task, leading to more reliable outcomes.
Process Integration: Easily embed existing workflows, automations, integrations, and business logic from SAP Build into your agents and skills, streamlining cross-functional workflows.
Role Specialization: Tailor agents for specific business areas and roles, whether it’s finance, HR, supply chain, or customer service, so they align closely to your business needs.
Image 2: Provide instructions to the agent in natural language to define its goal and role
Open and Extensible Framework
Enterprises operate across multiple platforms and technologies. Joule Studio is designed to be open and extensible, allowing your AI agents to function across heterogeneous landscapes:
Connect to all your systems: Integrate your agents with external systems, APIs, and AI models, extending their reach beyond the SAP ecosystem. For instance, an agent could pull supply chain risk data from a third-party provider, analyze it, and offer supplier recommendations for procurement.
API Management and Governance: Use SAP Integration Suite to compose, govern, and monitor APIs exposed to agents and skills, including real-time usage analytics, anomaly detection, and predictive insights.
Flexible Model Choice: Choose from a range of out-of-the-box large language models or bring your own, ensuring your agents have the right reasoning and planning capabilities for your unique needs.
Image 3: Select from your existing action projects in SAP Build to connect to third-party systems
“Joule Studio in SAP Build is enabling teams to enrich Joule with client-specific skills and AI agents, seamlessly integrating it with the client’s application ecosystem, partner solutions, and agent network. This makes Joule a go-to solution for maximizing value and delivering a unified, agentic user experience.”
– Stephanie Guimbellot, Global SAP Innovation & Sustainability Lead at Accenture
Built-in Security and Compliance
Trust, transparency, and compliance are essential for AI agents. Joule Studio is built with these principles at its core:
Transparency: Gain complete visibility into agent planning, decision paths, and execution flows, so you can understand not just what your agents did, but why.
Centralized Lifecycle Management: Manage, deploy, and maintain all your agents and skills centrally within SAP Build, streamlining operations and updates.
Test and Validation: Test new agents and skills before deploying them into production, ensuring quality, reliability, and alignment with your business policies.
Compliance by Design: Ensure compliant interactions with AI using built-in data privacy controls and enforcement mechanisms.
Image 4: Test your agents and skills before deploying to minimize runtime errors.
Get a Closer Look at Joule Studio
Harness Agentic AI for your business with Joule Studio, empowering your teams to create AI agents and skills that accelerate innovation, boost productivity, and enhance decision-making. Custom Joule Skills will be generally available in June 2025 and custom AI Agents later in the year.
Want to learn more?
Register for the webinar: https://url.sap/2iuj2p
Take a guided product tour: https://url.sap/product-tour
Learn how to build Joule skills with this Interactive Value Journey: https://url.sap/skilldesign
Build, Deploy, and Extend AI Agents with Joule Studio
Today, we’re excited to share more details about Joule Studio, a new capability in SAP Build designed specifically for creating custom AI agents and Joule skills powered by Agentic AI. With Joule Studio, you can easily design, deploy, and manage intelligent agents uniquely tailored to your organization’s processes and data. It’s a significant step forward in enabling you to apply AI to tackle real-world challenges, streamline operations, and deliver tangible business impact.
“Joule Studio has helped us optimize resource allocation, improve time management, and enhance collaboration by using Agentic AI for our project management workflows. We have also used Joule Studio to enhance our AGIL AI.TimeManager application for time and activity management.” – Thomas Neuhaus, Head of Digital Experience Services, AGILITA Switzerland / Germany
What is Joule Studio?
Traditional automation often falls short of addressing the complexity and dynamism of modern enterprises. While agents can think, reason, and adapt like skilled team members, they typically struggle with understanding business context and data, limiting their effectiveness across diverse landscapes.
Joule Studio, a capability of SAP Build, enables you to create purpose-built Joule agents and skills. It brings together SAP’s business process expertise and data from its comprehensive set of Cloud ERP applications with Agentic AI. Leveraging SAP Business Data Cloud and SAP Knowledge Graph, these agents gain semantic access to business-relevant information across both SAP and non-SAP applications, empowering them to perform their tasks with greater context and precision. As part of SAP Build, agents can also interact with workflows, automations, and custom applications, and be embedded into your own solutions to extend and enhance business processes.
Here’s what you can build in Joule Studio with its drag-and-drop simplicity:
AI Agents that are capable of planning, reasoning, and executing complex business scenarios. Imagine an agent optimizing your logistics network, providing risk mitigation strategies, making procurement recommendations, and sourcing candidates for interviews—all while adapting to evolving requirements.
Joule Skills that are designed to handle repetitive, rule-based tasks, freeing your teams from routine activities such as data entry, IT ticket raising, and PO creation, thereby boosting productivity.
Both agents and skills are seamlessly orchestrated and triggered based on user intent and the context of conversations within Joule Copilot, delivering an intuitive end-user experience.
Image 1: Create an AI agent and Joule Skill project in SAP Build
Deeply Grounded in Business Process and Data: The SAP Advantage
One of the biggest challenges in enterprise AI is grounding agents in the context of your business. Many agents fail because they lack access to the correct data and don’t understand the nuances of your business. AI agents built with Joule Studio are deeply grounded in your business:
Data Grounding: Agents are anchored in your unique enterprise knowledge through SAP Business Data Cloud and SAP Knowledge Graph. This ensures they understand not just the ‘what’ but also the ‘why’ behind every task, leading to more reliable outcomes.
Process Integration: Easily embed existing workflows, automations, integrations, and business logic from SAP Build into your agents and skills, streamlining cross-functional workflows.
Role Specialization: Tailor agents for specific business areas and roles, whether it’s finance, HR, supply chain, or customer service, so they align closely to your business needs.
Image 2: Provide instructions to the agent in natural language to define its goal and role
Open and Extensible Framework
Enterprises operate across multiple platforms and technologies. Joule Studio is designed to be open and extensible, allowing your AI agents to function across heterogeneous landscapes:
Connect to all your systems: Integrate your agents with external systems, APIs, and AI models, extending their reach beyond the SAP ecosystem. For instance, an agent could pull supply chain risk data from a third-party provider, analyze it, and offer supplier recommendations for procurement.
API Management and Governance: Use SAP Integration Suite to compose, govern, and monitor APIs exposed to agents and skills, including real-time usage analytics, anomaly detection, and predictive insights.
Flexible Model Choice: Choose from a range of out-of-the-box large language models or bring your own, ensuring your agents have the right reasoning and planning capabilities for your unique needs.
Image 3: Select from your existing action projects in SAP Build to connect to third-party systems
“Joule Studio in SAP Build is enabling teams to enrich Joule with client-specific skills and AI agents, seamlessly integrating it with the client’s application ecosystem, partner solutions, and agent network. This makes Joule a go-to solution for maximizing value and delivering a unified, agentic user experience.” – Stephanie Guimbellot, Global SAP Innovation & Sustainability Lead at Accenture
Built-in Security and Compliance
Trust, transparency, and compliance are essential for AI agents. Joule Studio is built with these principles at its core:
Transparency: Gain complete visibility into agent planning, decision paths, and execution flows, so you can understand not just what your agents did, but why.
Centralized Lifecycle Management: Manage, deploy, and maintain all your agents and skills centrally within SAP Build, streamlining operations and updates.
Test and Validation: Test new agents and skills before deploying them into production, ensuring quality, reliability, and alignment with your business policies.
Compliance by Design: Ensure compliant interactions with AI using built-in data privacy controls and enforcement mechanisms.
Image 4: Test your agents and skills before deploying to minimize runtime errors.
Get a Closer Look at Joule Studio
Harness Agentic AI for your business with Joule Studio, empowering your teams to create AI agents and skills that accelerate innovation, boost productivity, and enhance decision-making. Custom Joule Skills will be generally available in June 2025 and custom AI Agents later in the year.
Want to learn more?
Register for the webinar: https://url.sap/2iuj2p
Take a guided product tour: https://url.sap/product-tour
Learn how to build Joule skills with this Interactive Value Journey: https://url.sap/skilldesign
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