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Join your hosts, Ken Fajardo (VP of Product Management, SAP Application AI) and Sven Haiges (Tech Strategist, SAP Application AI), as they introduce the powerful SAP CX AI Toolkit and showcase the exciting new features in its latest release.
In this deep dive, you’ll get a live demonstration of:
00:00 – Introduction
01:50 – The vision of the SAP CX AI Toolkit
11:55 – Demo: SAP CX AI Toolkit for SAP Cloud for Customer (C4C)
12:52 – Demo: Using Service Agents in SAP C4C
18:06 – Demo: Agent Builder
19:08 – Demo: How to configure a Q&A Agent
23:29 – Demo: How to create a new AI Agent
28:16 – Demo: How to configure a Shopping Agent
31:13 – Summary: Intelligent CX from SAP
Don’t miss out on this essential overview for anyone looking to leverage the power of AI in SAP CX!
– SAP CX AI Toolkit Product Page: https://sap.to/60544H8lp
– What’s New in SAP CX AI Toolkit: https://sap.to/60554H8lV Read More SAP Product Help and Training
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