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Inside an 86-year-old steel yard in Reno, manager Richard Lane shows how a legacy business stays alive by adapting: fixing what breaks, improving what he can, and bringing his team along.
Richard runs the yard the way his predecessors did: hands-on, practical, and rooted in community. But the work has changed. Machines break. Orders pile up. The next generation needs training. In a place that once ran on paper and memory, Richard now uses ChatGPT as a second set of hands, helping him troubleshoot failing machines, build faster processes, and mentor his crew in real time. And now? It just might be the fastest metal shop in Reno.
Learn how ChatGPT is helping a small, decades-old business stay efficient in a job where something always needs fixing. Read More OpenAI
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