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​ Join SAP’s Christian Guenther for a customer-led conversation with Michelle Emmerich (Döhler) and Rasim Özkan (Solvia) on Döhler’s transition from SAP Cloud for Customer (C4C) to SAP Sales and Service Cloud Version 2.
In this product inspiration video, you’ll hear what triggered the move, what Döhler needed from a next-generation sales and service solution, and why SAP’s cloud-native Version 2 platform proved to be the right fit for their processes and digital transformation strategy. You’ll also get an exclusive demo of Döhler’s Sampling Process in SAP Sales Cloud Version 2, showing how teams can go from opportunities to sample orders and seamlessly connect to SAP S/4HANA for end-to-end execution.
Chapters
00:00 – Introduction
00:23 – Why did Döhler move from C4C to SAP Sales and Service Cloud Version 2?
02:02 – What made SAP’s V2 solution the right fit for Döhler?
04:00 – What’s the business value of SAP Sales and Service Cloud Version 2 at Döhler?
05:59 – Start of the Demo
06:12 – Demo: Döhler Sampling Process in SAP Sales Cloud Version 2
07:43 – Demo: Access Sample Orders from within Opportunities
08:12 – Demo: Create new Sample Order and navigate to SAP S/4HANA
08:47 – Summary: Intelligent CX from SAP
Get ready and experience Intelligent CX from SAP: https://sap.to/6050CzPqj
Explore SAP Sales Cloud Version 2: https://sap.to/6051CzPqd
Join our SAP Community for SAP Sales and Service Cloud: https://sap.to/6052CzPqe   Read More SAP Help and LearningÂ
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