Joule Capabilities are categorized into different Interaction patterns.
1. Informational Interaction Pattern:
The informational pattern provides knowledge-based results. These are, for example, policy-related questions. This can be based on SAP-owned content, such as SAP Help Pages, or could be a customer-owned content as well, by integrating the SAP Document Grounding services with Joule.
2. Navigational Interaction Pattern:
Joule makes it easy for users to reach the right SAP application or screen, so they can manage business processes on their own. With Joule, users can jump straight to what they need, which is ideal for those who aren’t familiar with SAP’s navigation.
3. Transactional Interaction Pattern
Joule gives users a direct entry point to access SAP’s backend systems. They can start and manage business processes just by using natural language and generative AI. For example, reviewing and approving purchase orders, creating new job postings, or handling any other create, read, update, or delete tasks. All the SAP’s cloud products are now building content packages for Joule to support the most essential interactions for the users.
4. Analytical Interaction Pattern
This pattern aims to provides insights and data analysis capabilities. Users can ask questions related to business metrics, trends, and performance indicators, and Joule will provide relevant insights from the SAP Analytics Cloud system.
Joule Capabilities are categorized into different Interaction patterns.1. Informational Interaction Pattern:The informational pattern provides knowledge-based results. These are, for example, policy-related questions. This can be based on SAP-owned content, such as SAP Help Pages, or could be a customer-owned content as well, by integrating the SAP Document Grounding services with Joule. 2. Navigational Interaction Pattern:Joule makes it easy for users to reach the right SAP application or screen, so they can manage business processes on their own. With Joule, users can jump straight to what they need, which is ideal for those who aren’t familiar with SAP’s navigation. 3. Transactional Interaction PatternJoule gives users a direct entry point to access SAP’s backend systems. They can start and manage business processes just by using natural language and generative AI. For example, reviewing and approving purchase orders, creating new job postings, or handling any other create, read, update, or delete tasks. All the SAP’s cloud products are now building content packages for Joule to support the most essential interactions for the users. 4. Analytical Interaction PatternThis pattern aims to provides insights and data analysis capabilities. Users can ask questions related to business metrics, trends, and performance indicators, and Joule will provide relevant insights from the SAP Analytics Cloud system. Read More Technology Blog Posts by Members articles
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