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Discover how the Case Classification Agent uses AI to classify and route new service cases automatically, improving accuracy and freeing teams to focus on resolution.
Understand how the Case Classification Agent streamlines process by reasoning and acting on every new case the moment it is created.
Analyzing, extracting key details, identifying the issue type, and assigning to the correct owner automatically.
Discover Joule Agents: https://sap.to/6054hbRG0
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