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​ It’s easier to scale AI when teams can use it right where they already work. In this short partner story, Netconomy shares how the SAP CX AI Toolkit helps customers apply AI capabilities simply, directly within SAP CX solutions.
Netconomy highlights two practical examples: first, automated product descriptions for SAP Commerce Cloud. By gathering product data from multiple sources and enriching it with SEO capabilities, Netconomy built an automated product description solution that helps customers generate clearer, more complete product content, faster and at scale.
Second, faster customer context for SAP Service Cloud. Netconomy shows how AI can help service representatives quickly understand the customer journey during an interaction, so agents can respond faster and handle inquiries more effectively.
Together, these examples demonstrate how SAP’s AI capabilities can enhance core commerce and service workflows, supporting better content quality, faster resolution, and more consistent experiences across channels.
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